Accountability - The Best Choice

  培訓講師:凌敬忠

講師背景:
凌敬忠美國密西根安德魯大學工商管理碩士INSEADMBA-銷售營銷管理碩士運營管理副總裁,創(chuàng)愿信息技術公司總經(jīng)理,亞諾士物流集團大陸區(qū)總經(jīng)理,兆赫集團互動王視訊業(yè)務總監(jiān),美商洋基通運公司業(yè)務總監(jiān)/項目總監(jiān),遠傳電信公司業(yè)務經(jīng)理/渠道經(jīng)理,臺 詳細>>

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Accountability - The Best Choice詳細內(nèi)容

Accountability - The Best Choice

Accountability - The Best Choice
Summary
There are many employees not dedicated for his/her assignment, that cause low productivity. They will complaint the resources are limited, support are low and so on. We call the status as the Vortex of Decadence, which has six types of behavior:
Ostrich head in the hole: If you don’t see, there is no problem.
No my business: It is not my job, I don’t care.
Others’ fault: Find someone else, who made it.
It’s up to you: If you want my support, tell me, then I will decide I can do it or not.
Cover up: Cover my ass.
Wait and see: Don’t rush, the problem will be solved by tomorrow.
Some employees will say: “this job is not in my job description”, or “I will help you as a favor.” That makes the leader very difficult to move thing around. If the business is stable which is ok. If the market is dynamic and challenging, then there are lots of changes have to be made. The lack of accountability will cause the organization to be bankruptcy. That is why business guru said: Accountability is the foundation of execution.
There are two topics in this course: Accountability and ARCI:
Accountability: The responsibility is the core concept of China culture, however there is no accountability concept. That is why the employees will said: “I will do my best”, but very few will said: “I will deliver the result no matter what!” In this course, we will give the participants as new perspective of accountability. The new perspective will make the participants believe the accountability is not only for the company, but for myself at the same time.
ARCI model: The concept is critical, however how to apply the accountability in the cooperation with others. ARCI model is the best way to apply the accountability in the working process. There are two different models: RACI and RASCI. However, ARCI model is more applicable in China culture.
The title of the training is “Accountability - The Best Choice”. That is because the accountability is the best choice toward the success and happiness.
Learning Process
There are lots of different training activities in the training:
What is accountability, and why it is critical
The true moment for accountability
How to turn the vortex of decadence to the ShengYan Law
How accountability make you success
The difference of achievements are defined by people’s choice
ARCI Model
Application of accountability in life
Benefits
After the training, the participants will learned:
The difference between responsibility and accountability
How to judge the attitude in the true moment
Identify the behaviors and language in the vortex of decadence
Master the ShengYan Law
How to work with ARCI model
The priority by accountability
Why take the accountability in life
《Accountability - The Best Choice》
Model
Description
Time
Activities
Introduction
Opening
Ice breaking
Rules
Introduction
30min
Lecture
Introduction
Guess game
Module 1:
Definition of Accountability
Objective: identify what is accountability, and what is the true moment
Definition of accountability: It is new for Chinese culture
Responsibility vs accountability
Accountability is the result oriented
True moment of accountability
Activity: The scenario of true moment
30min
Lecture
Group discussion
Module 2:
Principles of Accountability
Objective: The process of accountability
Vortex of decadence
ShengYan Law
The power of choice
The result of accountable behavior
Activity: the 9 scenario of accountability
90min
Lecture
Group discussion
Module 3:
ARCI Model
Objective: application of ARCI model
The challenges of working with others
The problem of SOP
Introduction of ARCI model
Activity: Role play of the meeting with different team
Activity: Application of the ARCI model to real job environment
150min
Lecture
Group discussion
Role play
Problem solving
Module 4:
Application of Accountability
Objective: how to apply the accountability
Guess who he is?
How to be the accountable person, the process and why
The real story of personal growth
Accountability and the time management
Activity: Why we should be accountable
90min
Lecture
Group discussion
Training hours:
6 hours 30 min

 

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