management for Time and stress

management for Time and stress


——2017 Gold Course by Lan Jie Lecturer
【Course lecturer】：: Lan jie
【Course object】: front-line staff, grass-roots managers, Customer Service
Specialist and so on
【Course Aims】：
Through the use of psychology and positive psychological skills,
employees can establish the correct state of mind. This can effectively
improve the staff EQ, ease the pressure. Through the efficiency, time
management skills training system we can improve the staff's time concept
and work arrangements skills.
【Course objectives】


1.Enable them to find their own factors to waste time, and strategy to
deal with;
2. Enable them to find a suitable time for their own mode.
3, learn to develop efficient scheduling arrangements.
4, to improve their own EQ, learn to regulate emotions, troubleshooting
pressure, positive progress
5, the establishment of professional quality, resulting in workplace
happiness

Chapter one
I、THE CORE THINKING OF EFFICIENT TIME MANAGEMENT
1. the four quadrants of time
2. the distinctions of Four quadrant
3.How to efficiently co-ordinate the four quadrants
4. Resistance to pressure caused by inefficiency
II、the 12 rules for Time managerment
1: Formulate a time management plan
2: refused to delay, immediately take action
3: good at authorization
4: improve the efficiency of time management by using 5S means
5: carry the things through to the end, do not stay tail
6: Simplify the workflow
7: the first time put things done well
8: good at summing up: Nissin high
9: make good use of scattered time
10: Save time with tools
11: to maintain good physical strength and exuberant energy
12: Lifelong learning, continuous innovation
III、 the basic strategy of time management
1, the reasons for the loss of time
2, work and physical cooperation with the situation
IV、 the time management of the overall skills
1, time management matrix
2, the tool of time management
3, work classification and 80/20 principle diagram
V、the time management structure
篇章二Chapter 2
I、a good life began from the heart
Allow others to disagree, tolerating others
1, learn to appreciate the world with different vision
2, imperfect self, but look forward to the outside world - futile.
3, our nature is more convincing than behavior
Good self - suggestion self - encouragement
From inside to outside the distribution of a strong heart
Actively control our hearts
II、change the self, strong self
1, change the point of self-habit
2, positive ability
3、 optimistic attitude concerns
1) if VS i can
2) concern circle VS influence circle

Chapter 3
EMOTIONAL PROCESSING AND STRESS
I、the stress test game
II、the mind to determine health
Type A character of coronary heart disease
Type B character
Type C character cancer character
III、 emotional and health
1, more blood quality self-motivation
2, mucus quality character health
3, bile quality personality maintenance
4, depression quality character maintenance
IV, the source of pressure
Happiness index
Desire and success
V、 the pressure of the three
1, alert period
2, resistance period
3, failure period
Discuss: Which stage are You at
VI、 stress physiology control system
1, hypothalamus
2, pituitary
3, adrenal cortical axis
VII、Treatment of stress in several ways
1. confiding
2.Crying
3. writing
4.Shouting
5. beating
VIII、 the American psychologist Irmar experiment
1, when you are sad, your body information prompts ...
2, a variety of emotions corresponding to the body organs
Happiness lead to heart injury, anger hurt the liver, sadness lead to lungs
injury, thinking hurt the spleen, scary lead to kidney injury
IX、emotional processing skills
1, do not put emotions on the hands of others manipulation - long passive,
defense mechanism
2, self-motivation skills - regular antivirus, regular upgrades
3, learn to forget to bother - organizational behavior, relying on
decompression
X、 emotional management skills
1, warm water effect - not contrast
2, the first effect - first smile
3, mirror effect - care
4, early to bed early
XII 、how to get rid of bad habits, quickly have positive health optimistic
attitude
1, to avoid the idea of inertia. Try to find a motive for action
Forming a virtuous circle takes time, do not think why can not do, keep it
2, do not change the status quo but look forward to turning
Distinguish what is urgent and what is important

chapter 4
GAME EXERCISES
|一 | |二 | |三 |
|[pic] | |[pic] | |[pic] |
|Happy list | |?Record daydreaming | |Hunting games - find |
|Make a list of personal| |Free to imagine, to | |and destroy stress |
|relaxation activities | |improve the sense of | |sources |
| | |relaxation and | | |
| | |creativity | | |

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